INDOOR SALES

Job Description -

Responsible for providing coordination between production and customer’s’requirements and other administrative assistance to Sales Department to ensuresmooth day-to-day operation of sales and business development.

· Effectively manage a large number of incoming enquiries on alle-commerce platforms and social media channels, phone calls, and ensure thatissues are resolved both promptly and thoroughly.

· Process all digital sales orders placed on e-commerce platforms andsocial media channels

· Identify and assess customers’ requirements and needs

· Keep records of all customer interactions

· Enhance customers’ experience to all social media platforms

· Communicate with IT, sales and operation departments to fulfil orders

· Assist on research, implementation and coordination on all online salesand marketing strategies and ad campaigns

· Provide copywriting for all online sales and marketing strategies andad campaigns

· Assist in inventory management and stock replenishment. Upkeep and makevisible data to all stakeholders.

· Provide administrative and operational support

Job Requirements -

· Min ‘O’ level or similar and relevant experience, previous F&Bsales experience will be an added advantage

· Possess positive customer service orientation

· Good communication and interpersonal skills

· Possess pleasant personality

· Proactive, team player and sales-oriented

. Positive attitude, hardworking and willing to learn