Operations Manager

Company Overview

Kelvora is a Singapore-based company specializing in the sale and wholesale of seafood, including fresh fish and oysters, with suppliers from Vietnam and other Asian countries.

Job Summary

You will lead daily stall operations, supervise staff, ensure compliance with environmental standards, and drive sales performance to enhance customer satisfaction and operational efficiency.

Responsibilities

• Lead daily stall operations to ensure smooth and efficient functioning
• Supervise and train staff to maintain high performance and service standards
• Ensure stall operations comply with National Environment Agency standards to meet regulatory requirements
• Control wastage and optimize operational efficiency to reduce costs and improve profitability
• Clean, cut, and prepare seafood for customers
• Portion fish according to customer requests
• Ensure proper handling and storage of seafood
• Assist in displaying seafood attractively
• Support operations during peak hours
• Reduce wastage through proper cutting techniques

Required competencies and certifications

• Experience of 5 years in F&B, wet market, or retail operations
• Proven leadership experience managing teams in a retail or food service environment
• Strong operational knowledge to manage daily business activities effectively
• Ability to work under pressure and manage long working hours

Preferred competencies and qualifications

• Skills in process improvement to enhance operational workflows
• Experience in recruiting and managing staff