Outlet Branch Executive

Salary:$2,200 to $2,800 per month

Full-time | 5 or 6-day work week | No work on Public Holidays

About the Role

We are looking for a friendly and responsible Branch Executive to join our outlet team.

You will be based at one of our retail outlets and will help customers with their laundry and dry-cleaning orders. This role is suitable for someone who enjoys serving customers, can work independently, and takes pride in keeping things organised.

Training will be provided.

Job Descriptions:

1. Serve customers at the outlet in a friendly and professional manner
2. Receive garments from customers and return completed orders
3. Check garments, tag items, and enter order details into the system
4. Handle customer questions through walk-in, phone, WhatsApp, or email
5. Collect payments by cash, credit card, or other cashless payment methods
6. Keep the outlet clean, tidy, and presentable
7. Register new customers and update customer details in the system
8. Work with the factory and customer service team when there are customer issues
9. Make sure daily sales, payments, and documents are accurate

Job Requirements

1. Minimum GCE ‘N’ / ‘O’ Level or equivalent
2. Able to speak and write in good English
3. Friendly, polite, and well-groomed
4. Comfortable using a computer and payment terminal
5. Responsible and able to work independently
6. Good working attitude and willing to learn
7. Retail or customer service experience is helpful, but not compulsory

Working Hours

Depending on the outlet, working hours may be:

1. 10am / 11am to 8pm, or
2. 8am to 6pm

We operate on a 6-day work week and are closed on Public Holidays. 5-day is negotiable and on a case-by-case basis.

Work Location

Our outlets are located across Singapore. Outlet placement will be discussed during the interview.

Why Join Us

At For the Love of Laundry, you will be part of a premium laundry and dry-cleaning brand that serves customers who value good service and quality care.

This is a stable retail role with proper training, clear daily duties, and a supportive team behind you.