Outlet In-Charge – VR Arcade

Company Overview

Foremost Virtual Reality is a Singapore-based VR entertainment concept specializing in group gaming and private events, delivering immersive experiences in a small arcade setting.

Job Summary

You will manage daily operations of a small VR arcade outlet, ensuring equipment readiness, customer service, and outlet upkeep while working independently and maintaining high standards.

Responsibilities

• Open and close the VR arcade outlet following established procedures to ensure security and readiness
• Prepare and charge VR headsets daily to guarantee equipment availability for customers
• Reset VR rooms promptly after each customer session to maintain a clean and functional environment
• Maintain cleanliness and presentation of the outlet to provide a welcoming atmosphere
• Manage bookings and assist walk-in customers by providing clear explanations of VR games and services
• Identify and report equipment issues early to enable timely maintenance and minimize downtime
• Send daily photo and report updates to supervisors to track outlet status and activities
• Follow checklists accurately to ensure all operational tasks are completed consistently
• Perform cleaning and basic hands-on tasks as needed to support outlet operations
• Demonstrate calmness and patience when interacting with customers to enhance their experience
• Work independently with punctuality and responsibility to maintain outlet standards
• Work on weekends and public holidays as required to support business hours

Preferred competencies and qualifications

• Experience in retail, arcade, cinema, escape room, karaoke, gym, or F&B environments is preferred but not required
• No prior VR experience is necessary; training will be provided