Parts Coordinator

Our client is a global leader in energy and power industry. 

We are seeking a detail-oriented Parts Coordinator to support aftermarket parts sales activities for power generation equipment.

Key Responsibilities 

• Prepare accurate and timely quotations for spare parts based on customer and distributor requests 
• Process sales orders in ERP systems (e.g. SAP) and track orders through to delivery 
• Monitor order status, backorders, and fulfilment timelines; proactively follow up on delays 
• Coordinate with logistics and supply chain teams to ensure timely shipment 

• Act as the main point of contact for distributor enquiries on parts availability, pricing, and delivery 
• Support distributors in identifying correct parts using technical documentation and parts manuals 

• Maintain pricing structures, discount levels, and quotation consistency 
• Support updates to pricing lists and system uploads 
• Work with sales teams to ensure competitive pricing and margin control 
• Provide inputs for commercial discussions including cost, availability, and lead time 

• Liaise with service and engineering teams to validate part numbers and application suitability 
• Support troubleshooting by identifying required parts for maintenance or repair 
• Assist in preparing parts lists for service projects and maintenance activities 

• Monitor demand trends for critical and fast-moving spare parts 
• Support inventory planning and stock availability strategies 
• Coordinate with warehouse teams on stock allocation and urgent requests 

• Track parts sales performance, backlog, and fulfilment KPIs 
• Prepare regular reports on sales performance and order conversion rates 

Requirements 

• Diploma or Degree in Mechanical Engineering or related field 
• Experienced in parts coordination, aftermarket support, or customer service 
• Experience in industrial equipment, engines, or power generation is an advantage 
• Familiarity with spare parts identification and technical documentation 
• Proficient in ERP systems (e.g. SAP) for order processing and pricing 
• Bilingual in English and Mandarin is an advantage