Retail Exec – V2 Creations

Job Description

As a Retail Executive at V2 Creations, you will be responsible for delivering an excellent customer experience while supporting the day-to-day operations and sales performance of the retail store.

Key Responsibilities

• Welcome and assist customers in a friendly, professional and approachable manner.
• Understand customers' needs and recommend suitable fashion products, designs and sizes.
• Drive retail sales through effective product recommendations, upselling and customer engagement.
• Provide customers with accurate information on products, pricing and ongoing promotions.
• Handle cashiering, payments and daily sales transactions.
• Maintain a high standard of store cleanliness, organisation and overall presentation.
• Assist with visual merchandising and ensure products are displayed attractively.
• Receive, organise, tag and replenish stocks.
• Assist with regular stock counts and basic inventory management.
• Ensure products are properly handled and kept in good condition.
• Support online and social media enquiries when required.
• Assist with packing and preparing customer or online orders.
• Build positive relationships with customers and encourage repeat business.
• Support promotional campaigns, festive sales and peak retail periods, especially Deepavali and other seasonal campaigns.
• Perform other retail and operational duties as assigned by management.

Requirements

• Customer-focused with a friendly and positive personality.
• Good communication and interpersonal skills.
• Interest in fashion and retail.
• Sales-driven and confident in engaging customers.
• Responsible, punctual and able to work independently.
• Able to work on weekends and public holidays when required.
• Prior retail or customer service experience is an advantage