Retail Executive (Full-Time)

About the role
We are looking for a passionate and customer-focused Retail Executive to join our team. As a full-time Retail Assistant, you will play a key role in delivering excellent customer service, driving sales, maintaining store standards, and supporting daily operations to ensure a smooth and enjoyable shopping experience for our customers.

Key Responsibilities

Sales & Customer Service

• Deliver excellent customer service and create a welcoming shopping experience.

• Understand customers' needs and provide product recommendations.

• Achieve store sales targets.

• Handle customer enquiries, feedback, and after-sales service professionally.

• Promote ongoing campaigns, new arrivals, and store initiatives.
  

Store Operations

• Manage daily opening and closing procedures.

• Process sales transactions accurately through the POS system.

• Conduct stock replenishment and inventory checks.

• Assist with receiving and unpacking deliveries.

• Ensure products are properly displayed, stocked, and priced.

• Maintain store cleanliness, visual merchandising standards and make improvements where necessary.
  

Team Support

• Plan and manage staff schedules to ensure adequate manpower coverage and operational efficiency.

• Lead, motivate, and support team members in achieving sales and operational goals.

• Provide guidance and on-the-job training to retail staff.

• Monitor team performance and uphold customer service standards.

• Foster a positive, collaborative, and accountable team culture.
  

Requirements

• Minimum 2 years of retail experience.

• Sales-driven with a positive and proactive attitude.

• Good sense of styling and visual merchandising.

• Able to work retail hours, including weekends and public holidays.

• Team player with strong organisational skills.
  

Benefits

• Staff discounts.

• Performance incentives.

• Opportunities for growth and development.

About us
Stacked Store is an online home decor store in Singapore. With an eye for design and aesthetics, we aim to bring highly-curated, design-led products into people's homes.