RETAIL MANAGER

Responsibilities:

· To manage the day to day running of the shop with the aim of achieving optimum profit by maximizing sales and controlling direct shop expenses.

· To report to the Area Manager regarding all shop and staff concerns.

· To manage all aspects of stock preparation, ensuring that the shop is sufficiently stocked.

· To demonstrate excellent customer service and promote good practices within the shop.

· To meet required performance standards and targets.

· To motivate and support shop staff.

· Responsible for cash handling, banking and associated administration procedures, ensuring that all cash register operations are carried out in accordance with the company policies and procedures.

· To comply with the company’s policies and procedures, particularly in relation to shop security, health and safety regulations and the processing of administration requirements.

· To ensure that the confidentiality is maintained at all times.

· To conduct performance development reviews and staff appraisals ensuring the Area Manager is advised of any identified training needs.

· To plan staff hours and schedule off days, annual leave and replacement off days.

· To ensure orders via online platforms such as Foodpanda etc., are executed in a timely manner

· Key holder of shop

· Ad hoc duties as required

Requirements:

· Ability to work in a fast-paced environment.

· Ability to multitask.

· 6 day work week.

· Required to work on weekends and public holidays.