Retail Sales Associate

Job Description

The Retail Sales Assistant will oversee the daily operations of the retail shop @ Takashimaya B2 to ensure its overall success. He/she will be required to assist customers with their inquiries, ensuring excellent customer service and have the ability to maintain effective communication with the management on relevant matters.

Key responsibilities

• Providing excellent buying experience to our customers by offering product recommendations and sharing of product knowledge
• Conduct a weekly stock-take to ensure sufficient stocks in the shop
• Handle customer complaints professionally and escalate issues to management when necessary
• Handle cashiering and accurately process transactions
• Assist with packing of retail packaging whenever necessary with proper labeling and sealing of the products
• Restock shelves and ensure that all products on display are organized and compliant with regards to product labelling
• Maintain cleanliness of the outlet and storeroom at all times
• Ensure there is always sufficient stocks in the outlet
• Record keeping and reporting as per required by the company

Requirements

• Min 2 year of working experience in similar field
• Attention to detail
• Has a spirit of excellence