Retail Store Manager (13th Month AWS Family-Oriented Culture)

Our Client has been keeping generations moving for over a century. As one of the world’s leading footwear retailers, they combine a rich global heritage with a close-knit, supportive local presence. They believe that retail success starts with their people. That’s why they foster a warm, family-oriented working culture where your well-being matters, team collaboration is second nature, and long-term career growth is actively celebrated.

Why Join?

• Guaranteed 13th-Month Pay: Enjoy financial stability with a fixed Annual Wage Supplement (AWS).

• Family-Oriented Culture: Work in a supportive environment that values team harmony, mutual respect, and work-life balance.

• Comprehensive Benefits: Competitive basic salary, attractive store performance incentives, medical coverage, and staff discounts.

• Career Progression: Access to structured training and internal advancement opportunities within a globally recognized brand.

The Role

As the Retail Store Manager, you will be the captain of your store footprint. You will drive sales growth, lead a high-performing floor team, and maintain excellence in operational and visual standards while ensuring every customer experiences the warmth of the brand.

Key Responsibilities

• Sales & Performance: Drive the store to meet and exceed monthly sales targets and Key Performance Indicators (KPIs).

• Team Leadership & Development: Hire, onboard, train, and motivate your sales team. Foster a collaborative, positive "one-team" working environment.

• Daily Operations: Oversee opening/closing procedures, inventory management, stock replenishment, and administrative reporting.

• Customer Excellence: Set the standard for exceptional customer service, managing escalations and building lasting customer relationships.

• Visual Merchandising: Execute visual merchandising directives to ensure an attractive, high-standard storefront that drives foot traffic.

Requirements

• Minimum 3 to 5 years of retail supervisory or management experience (footwear, apparel, or fast-moving consumer retail background).

• Proven track record of leading, training, and building strong, harmonious retail teams.

• Strong business acumen with a solid understanding of inventory control and retail KPIs.

• Excellent interpersonal and communication skills to connect naturally with both your team and customers.

• Resilient, problem-solving mindset, capable of managing daily operational challenges effectively.

If you are a passionate retail leader looking for a stable, rewarding career within a workplace that genuinely treats you like family, we want to hear from you.

Apply now by submitting your updated CV outlining your retail leadership achievements to [email protected]