Sales Assistant Manager

Job Summary

Support the Sales Manager to achieve sales targets by managing customer relationships, developing new business, coordinating order delivery, and providing after-sales support in a steel industry environment.

Responsibilities

• Assist the Sales Manager in executing sales strategies to meet company targets
• Build and maintain strong relationships with existing customers to ensure repeat business
• Identify and develop new customers and business opportunities to expand market reach
• Prepare accurate quotations and promptly follow up on customer enquiries to facilitate sales
• Coordinate with purchasing, warehouse, and logistics teams to ensure timely and accurate delivery of orders
• Monitor customer orders throughout the process to ensure smooth order fulfillment
• Follow up with customers on outstanding payments to maintain healthy cash flow
• Track steel market prices and provide regular market updates to inform sales strategies
• Resolve customer issues promptly and provide effective after-sales support to enhance customer satisfaction
• Supervise and guide junior sales staff to support team performance when required
• Prepare detailed sales reports and maintain up-to-date customer records for management review
• Perform additional duties as assigned by Management to support business operations

Required competencies and certifications

• Diploma or Degree in Business or related field
• Minimum 3–5 years of sales experience, preferably in the steel industry
• Proficient communication and negotiation skills applied in customer interactions and sales processes
• Ability to work independently with a strong customer-oriented approach
• Proficiency in Microsoft Office applications to prepare reports and manage records

Preferred competencies and qualifications

[None specified]

Other Information

[None]