SALES ASSISTANT MANAGER

Job Description

We are looking for an enthusiastic, results-driven Sales Assistant Manager to support our sales operations, lead by example, and help grow our community.

Detailed Responsibilities

• Drive membership and class package sales by converting enquiries into loyal clients.
• Follow up on leads through phone calls, emails, and messaging platforms.
• Deliver exceptional customer service from initial enquiry through ongoing membership support.
• Assist in achieving monthly and quarterly sales targets.
• Coach and support the sales team to improve performance and customer engagement.
• Monitor sales performance and prepare regular reports.
• Assist with staff scheduling, training, and onboarding of new sales team members.
• Work closely with instructors and studio staff to ensure a seamless client experience.
• Resolve customer concerns professionally and promptly.
• Maintain accurate client records using the company's CRM and booking systems.
• Support promotional campaigns, studio events, and community outreach initiatives.
• Assist with day-to-day studio operations when required.

Requirements

• Recognized Pilates certificate
• Previous leadership or supervisory experience is preferred.
• Strong communication, interpersonal, and relationship-building skills.
• Good time management ability.
• Positive attitude with a proactive and customer-focused mindset.
• Comfortable working on weekends, evenings, and public holidays when required.
• Passion for health, fitness, and wellness is highly desirable.
• Able to deal with customers with different education backgrounds
• Needs to work on standby mode (company mobile SIM card will be provided) to attend emergency matters

Interested applicants, please email resume to: [email protected]

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