SALES EXECUTIVE/ ACCOUNT MANAGER

Main Job Scope Summary:

Responsible for generating new business opportunities, handling existing customer accounts and driving revenue growth across the existing company's sales businesses.

Key Responsibilities:

1. New Business Development

* Identify and develop new sales opportunities and revenue growth for the company's services and solutions.

* Proactively approach potential customers through networking, referrals, cold calling, and business development activities.

* Promote and sell:

    - Internet connectivity services

    - IT maintenance contracts

    - IT hardware solutions

    - Software and cybersecurity solutions

* Conduct customer meetings/ presentations to understand business requirements and propose suitable solutions.

2. Account Management

* Maintain and grow relationships with existing customers.

* Ensure customer satisfaction and provide ongoing support for all accounts.

* Act as the primary point of contact between the customer and the company.

3. Contract Renewal Management

* Monitor and track service renewal timelines.

* Engage customers early to secure renewal of the existing businesses.

* Identify opportunities for service upgrades or additional solutions.

4. Sales Administration

* Prepare quotations, proposals, and follow-up with customers.

* Maintain accurate records of sales activities and customer interactions.

* Work closely with the technical and operations team to ensure smooth service delivery.

Requirements:
* Diploma or Degree in Business, IT, or related field.
* Minimum 2-3 years sales experience in IT, telecommunications, or technology solutions.
* Strong communication and negotiation skills.
* Ability to develop new business opportunities.
* Self-motivated with strong initiative.
* Reporting directly to the Managing Director.