Sales Manager

About us

Suntec Singapore Convention and Exhibition Centre
Suntec Singapore is renowned as Asia’s top international venue and the World’s Leading Meetings & Conference Centre by the World Travel Awards. Hosting over 20,000 events, it offers 42,000 square metres of MICE space, including 36 meeting rooms, 12,000 square metres of exhibition space, and two auditoriums with a total capacity of 6,850 seats. With its prime location, flexible spaces, award-winning F&B, advanced technology, and professional service, Suntec Singapore delivers a seamless, customizable event experience, truly embodying 'The Preferred Place To Meet'

The role
As a Sales Manager at Suntec Singapore, you will be responsible for driving sales and managing client relationships within the Meetings, Incentives, Conferences, and Exhibitions (MICE) sector. You will play a crucial role in positioning Suntec Singapore as the premier venue for both local and international events, including conventions, exhibitions, and corporate functions. Your main goal is to secure new business, manage existing accounts, and exceed revenue targets by offering tailored event solutions that meet the clients' needs.

Your responsibilities will include:

• Identify and develop new business opportunities within the MICE industry.
• Build and maintain relationships with key clients, event organizers, and stakeholders.
• Develop and execute sales strategies to meet or exceed revenue targets.
• Promote Suntec Singapore’s full suite of MICE services, including venue rental, catering, and technological solutions.
• Stay updated on MICE trends and industry developments to identify new opportunities.
• Collaborate with the various internal teams to ensure smooth execution of events.
• Support clients in the planning and implementation of their events, from initial inquiry to post-event follow-up.
• Liaise with external vendors and service providers to ensure all event components are delivered efficiently.
• Act as the main point of contact for clients, ensuring all client requirements and expectations are met.
• Conduct site visits, presentations, and proposal pitches to potential clients.
• Negotiate contracts, pricing, and terms in alignment with company policies.
• Provide personalized and effective solutions that align with the client’s event objectives.

Who we look for - the ideal profile:

• Bachelor's Degree in Business, Marketing, Hospitality, or a related field.
• Minimum 3-5 years of sales experience in the MICE or hospitality industry, with a proven track record of achieving sales targets.
• Strong negotiation, presentation, and communication skills.
• Excellent understanding of the MICE sector, including market trends and client needs.
• Ability to build long-term relationships and deliver client-focused solutions.
• Proficiency in CRM software and Microsoft Office Suite.
• Strategic thinker with the ability to work both independently and as part of a team.
• Individuals who find joy in making our customers happy.
• Team players who love working with others and are not afraid to take ownership of their actions.
• Proactive individuals who are eager to pitch in and support across various functions, demonstrating a willingness to collaborate and contribute.
• A sense of humor and a smile are essential.
• Strong proficiency in Mandarin is required.

What we offer:

• Our people make the difference. Suntec Singapore Convention & Exhibition Centre has cultivated a distinct corporate culture over the years with a strong belief and focus in developing and investing in our people.
• We provide numerous opportunities for professional development, accompanied by enjoyable activities designed to promote your well-being. And hey, we ensure equitable compensation for your dedication and effort.
• You will work with many brilliant co-workers who are movers and shakers of the industry, as well as with leading clients and ecosystem partners across all categories to shape the guests’ experience across a myriad of events in the years to come.