Sales Operations Manager

Job Summary

The Sales Operations Manager manages sales-related administrative and operational tasks to support the sales team. He ensures smooth sales processes and is responsible for driving revenue growth while overseeing daily operational activities, including warehouse management. This role ensures smooth coordination between sales, logistics, and operations to deliver excellent service and efficiency.

Key Responsibilities

Sales & Business Development

• Identify and develop new business opportunities
• Maintain and grow existing client relationships
• Prepare quotations, proposals, and negotiate contracts
• Achieve sales targets and revenue goals

Operations Management

• Oversee day-to-day operations including logistics and job scheduling
• Ensure efficient workflow and timely project execution
• Coordinate with internal teams to meet customer requirements

Warehouse Management

• Supervise warehouse activities (inventory, storage, dispatch)
• Ensure proper stock control and inventory accuracy
• Maintain safety and compliance standards

Coordination & Reporting

• Liaise between sales, operations, and warehouse teams
• Monitor KPIs and prepare performance reports
• Improve processes for productivity and cost efficiency
  
  
  Requirements
• Diploma/Degree in Business, Logistics, or related field
• 3–5 years of experience in sales and/or operations
• Experience in a warehouse/logistics environment preferred
• Strong communication and negotiation skills
• Ability to multitask and manage cross-functional teams