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Sales Operations Manager (Retail)

salary Salary :

$6,500 - 8,000 monthly

icon briefcase Job Type : Full Time

Number of Applicants

 : 

000+

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Job Description - Sales Operations Manager (Retail)

We are representing our client, a well-established FMCG retailer, to look for an experienced Sales Operations Manager to lead and manage a group of Area/Cluster managers.

Job Responsibilities

  • Lead and manage a group of Area/Cluster managers to deliver business plan and KPIs within budget.
  • Accountable for overseeing the clusters of stores to ensure activities are effectively carried out.
  • Involve in the analysis and forecast of market trend to assist stores to stay ahead of competition.
  • Participate in establishing and executing Company policies, procedures, promotions and guidelines to entail operational efficiency.
  • Deliver strong effective communication regarding key KPIs either in written or verbal format.
  • Collaborate with support departments to ensure all corporate strategies, directives and promotions are effectively thought out before being implemented and executed with excellence at stores to achieve operations effectiveness.
  • Work closely with support departments to identify potential areas of concerns with regards to promotions executions and opportunities.
  • Train and develop team members in established techniques and skills, procedures and company policies to reach a higher level of efficiency.
  • Conduct routine supervision to ensure all corporate strategies and directives are implemented and well executed at the stores.
  • Involve in strategic planning in areas on store refits, new store opportunity as well as merchandise displays.
  • Perform any other duties as assigned by Management.

Job Requirements

  • Diploma or Degree in Business Administration, Retail Management, Operations Management or related disciplines.
  • Minimum 10 years of experience in multi-site management role overseeing multiple stores.
  • Proven track record in managing Area Managers, Cluster Managers or Store Managers within a retail environment.
  • Strong leadership and people management skills with the ability to motivate, coach and develop teams.
  • Good business acumen with strong analytical and problem-solving capabilities.
  • Demonstrated ability to drive sales performance, operational excellence and customer service standards.
  • Strong communication and interpersonal skills with the ability to engage stakeholders across all levels of the organisation.
  • Numerate and tech-savvy.
Original job Sales Operations Manager (Retail) posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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About the Company

UPPER SPRING CONSULTING PTE. LTD.

Upper Spring Consulting is a Talent Search/Headhunting firm based in Singapore. We are a team of experienced and qualified Human Resource & Business Consulting practitioner. We specialise in positions related to Information Technology domain for users as well as System Integrator & Vendor environ...

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