Sales Supervisor

Job Description

Lead and guide the sales team to achieve targets and meet sales goals

• Monitor and analyse sales performance, providing feedback and implementing improvement strategies
• Develop and implement effective sales and promotional activities
• Develop and maintain strong customer relationships to drive repeat business
• Collaborate with the management team to set sales targets and contribute to overall business goals
• Ensure compliance with company policies, procedures, and ethical standards
• Resolve customer complaints or issues in a professional and timely manner
• Conduct regular team meetings to communicate goals, updates, and sales strategies

Job Qualification

• Minimum O Level
• Relevant experience as a Sales Supervisor or similar role in the hospitality or F&B industry
• Good communication and team management skills
• Ability to analyze data and make informed decisions to drive sales performance
• Results-oriented with a focus on customer satisfaction
• Flexibility to work varying shifts, including weekends and holidays