Store Manager

Our client, a leading chain stores, is looking for a Store Manager to join their dynamic team. If you have a strong background in retail, keen attention to detail, proactive mindset. We encourage you to apply.

RESPONSIBILITIES

· Operate and run a chain of convenience stores.

· Manage a retail team.

· Sales, profit focused.

· Customer oriented.

· Compliant with all store policies and SOPs.

Customer Service and Personal Attributes

· Employ a positive approach to customer service, including politeness, promptness and identification of internal / external customer requirements and taking remedial action.

· Understand customer requirements and deal with them promptly.

· Deal with incidents involving customers appropriately and according to company policy.

· Maintain all company procedures for customers’ enquiries, complaints and other incidents promptly.

· Give accurate information appropriately to customers.

· Maintain compliance with contingency plans, emergency procedures, and appropriate health and safety regulations.

· Provide appropriate information and assistance to enquiries.

· Deal with unexpected situations appropriately.

· Maintain required personal deportment standard (posture, behaviour, bearing etc).

· Maintain required discipline standard (punctuality, self-restrain, compliance to orders and regulations etc).

· Maintain required hygiene standard (personal grooming, uniform, cleanliness etc).

· Maintain required standard of honesty and integrity.

· Maintain required punctuality, rostering, standard of commitment and sense of responsibility.

· Able to perform sales via POS modes

· Able to perform various sales categories and various modes of payments.

· Comply with legal requirements, such as Expiry, Legal Age, Food safety, Sales time-limit requirements, etc.

· Able to do promotion, up-sell, price checks and labelling.

· Able to do housekeeping and ensure high standards of store upkeep.

Logs operations, Inventory management and Storage

· Technology relating to Logs Operations, eg. PDA, PC, Logistics tracking system, Retail POS operation.

· Whole range of logs operations and supply chain related to retail business.

· Liaison with warehouse and suppliers.

· Online business and logs operations.

· Able to perform various forms of analysis – sales, inventory, ordering patterns, damage, wastage, losses, turn-over, etc.

· Able to perform physical receiving functions including storage, re-stacking, proper physical inspection against documentation/ correct quantity, expiry checks.

· Able to perform system receiving functions from various suppliers using diff modes.

· Able to perform packing functions including completion and/or updating of necessary paperwork and system requirements.

· Able to perform spot checks and to support stock-takes and to ensure inventory accuracy.

· Comply with all relevant health, safety and company regulatory rules and standards.

· Correct and appropriate use of Material Handling Equipment (MHE) and tools.

· Adequately apply store FIFO and other principles.

Ordering, Expiry & Inventory Management

· Able to analysis stock requirements and holding.

· Able to adequately support / perform various modes of ordering.

· Obtain information about products/materials to be procured by speaking with suppliers, making phone calls and reading brochures and trade publications.

· Obtain relevant information on regulations and standards and comply with all aspects relating to goods receipt, checking process of the Company.

· Search system and ordering databases to find quantities in stock, SKUs /parts numbers.

· Ability to communicate inventory management policies and procedures.

· Monitor inventory levels and inventory movement using manual or computerised inventory systems.

· Able to review inventory reports (quantity, type and pricing and stock on hand).

· Able to understand and process ordering.

· Comply with all relevant SOPS, health and safety standards.

· Strong understanding of company procedures.

REQUIREMENT

· Diploma, preferably in Business Studies, Hospitality, Logistics, Retail or Technical Studies.

· Strong in customer service.

· Strong confident leadership & Team builder

· With soft skills experience, including proficiency in Word & Excel

· Business oriented and self motivated to excel.

· Able to train and supervise new staff.

· Willing to work long hours and manage multiple stores across Singapore, work shift.

· Mandatory - willing to do night shifts

Chua Mui Khim

( EA Registration Number : R22104766)

ASEANet Manpower Consulting Pte Ltd

(Co Reg : 202141565E / EA License: 21C0866)

We regret to inform that only shortlisted candidates will be notified