Store Manager

Location: Singapore
Reporting to: Retail Manager

We are looking for passionate and experienced individuals to join our dynamic team in Singapore. If you have a strong background in luxury retail, excellent leadership skills, and a dedication to delivering exceptional customer service, we would love to hear from you.

In this role, you will play a key part in overseeing daily store operations, managing manpower planning, and driving team performance to achieve overall sales targets.

Responsibilities

• Leading the team to achieve sales targets and budgets
• Oversee daily store operations to ensure smooth and efficient functioning
• Coach and motivate the team to deliver excellent customer service and foster strong customer relationships
• Drive staff development through ongoing training, coaching, and performance evaluations
• Handle customer enquiries and complaints, providing professional solutions and feedback
• Monitor inventory levels to maintain optimum stock availability
• Ensure merchandise displays and visual standards are in line with corporate guidelines
• Prepare staff rosters, sales reports, and other retail-related documentation
• Collaborate with internal departments, including Merchandising, Visual Merchandising, Human Resources, and Training when necessary

Responsibilities:

• Minimum 8 years of retail sales experience in which at least 3 years in a supervisory or managerial level; preferably in luxury retail industry
• Strong in store operations, sales & service, people management and training experience
• Reliable with strong sense of responsibility and problem-solving ability
• Able to thrive in a fast-paced, dynamic environment
• Proficient in computer literacy
• Fluent in English; fluency in additional languages such as Mandarin is an advantage
• Willing to work retail shifts, including weekends and public holidays

We offer attractive remuneration package, on-the-job training and career advancement opportunity to the right candidate. Interested parties please apply with your full resume with date of availability, latest and expected salary.

We apologize that only shortlisted candidates will be notified.

TOD’S Group promotes the values of inclusion and full equality between persons at all stages of an employment relationship. Therefore, in line with the principles of our Code of Ethics and the Policy for the Protection of Diversity, Equity and Inclusion, all qualified applicants will be considered, regardless of their gender, age, nationality, culture, religious belief and sexual orientation.

More information on Tod’s can be found on http://www.todsgroup.com/

Personal data collected is solely for recruitment related purpose and will be treated in strictest confidence.