Store Manager (Furniture Retail) - 077

Responsibilities:

• Strategise and develop execution plans for the team to deliver brand, sales and service goals and targets
• Collaborate with management to develop budget and evaluate business financial performance regularly
• Build a CRM programme for the team to establish rapport and cultivate relationships with customers
• Monitor merchandising presentation and visual display
• Develop and ensure follow-through on a service recovery framework for crisis management
• Ensure business continuity management in retail operations
• Supervise, train and plan succession for employees in customer service, interior styling, sales, service and visual merchandising
• Maintain proper inventory levels, ensure stocking, implement purchasing plans and maintain contact with suppliers to ensure maximum efficiency in meeting sales goals
• Manage all controllable costs with a view to maintaining profitability
• Work with back of house team including Marketing to ensure the smooth running of store operations and campaigns
• Assist in researching and developing market opportunities and plans, understand market requirements, identify market trends
• Ensure the store remains clean and presentable at all times
• Hire and train as needed to ensure adequate personnel is on hand to provide outstanding customer service

Requirements:

• Diploma or Degree in Business Management, or any related field • 3 – 5 years of retail experience
• Knowledge of retail management and procedures
• At least 2 years of experience in managing a team
• Have furniture experience
• Able to work shift, as at least 1 weekend is required per week

For consideration, kindly submit your CV by clicking “APPLY NOW” or text +65 8124 8100 for confidential discussion.

*Only shortlisted candidates would be notified**

MTC Consulting Pte Ltd | 15C7752

EA. Registration No.: R22106909 | Fiona Jayne Yong Yee Wen