Supervisor

Job Description

We are seeking an experienced and customer-focused Beauty Salon Supervisor to oversee the daily operations of our salon. The successful candidate will lead the team, ensure excellent customer service standards, and drive sales performance while maintaining a professional and welcoming environment.

Key Responsibilities

• Supervise and manage daily salon operations.

• Lead, train, and motivate beauty consultants and therapists.

• Ensure high standards of customer service and client satisfaction.

• Monitor staff performance and attendance.

• Handle customer enquiries, appointments, and feedback professionally.

• Achieve sales targets and promote salon packages and treatments.

• Manage inventory, stock ordering, and salon cleanliness.

• Ensure compliance with company policies and hygiene standards.

• Prepare sales reports and operational updates for management.

Requirements

• Minimum 2 years of supervisory experience in a beauty salon, spa, or related industry.

• Strong leadership and team management skills.

• Excellent communication and customer service abilities.

• Sales-driven with a positive attitude.

• Ability to work weekends and public holidays when required.

• Proficient in basic computer and administrative tasks.

Benefits

• Attractive salary package with incentives and commissions.

• Career advancement opportunities.

• Staff discounts on treatments and products.

• Training and professional development provided.