Technical Sales Manager, Marine

Job Responsibilities:

• Drive organic business growth, by generating revenue from new and existing customers and markets. Own and manage all direct sales channels.
• Provide deep customer insights back into the Product team, ensuring deeply understand customer needs.
• Contacts assigned/agreed customers or prospects to sell company products within a designated geography or market sector. Focuses on meeting personal sales targets, new business development, maintaining customer relationships and troubleshooting specific customer problems.
• Develops a sales plan to deliver revenue retention, revenue growth and new business for personal customer portfolio or sector, to meet or exceed personal sales targets and drive overall organic business growth ambition.
• Develops and implements client relationship management plans to identify and build relationships with relevant decision makers and influencers within own customer portfolio organisations; enables effective two-way flow of information and develops understanding to deliver customer value and resolve issues.
• Sets clear objectives for each sales call or meeting; adapts standard materials to make engaging presentations to customer decision makers and influencers; asks relevant questions to gather information, evaluate the customers' level of interest and to identify and respond to areas requiring further information or explanation.
• Develops a personal network within the business sector and represents the Company with customers and at business sector events. Obtains market intelligence and enhances the visibility and reputation of the Company, its products, services and ability to provide holistic safety solutions.
• Configures product and services solutions and associated contractual terms that meet the customers' mid- to long-term needs, taking input from relevant internal specialists. Presents the solution to customer representatives and negotiates agreement within a pre-defined range of commercial parameters.
• Collaborates internally and works as the customer champion in cross-functional teams to build strong external customer relationships.
• Any other tasks assigned by line manager from time to time.

Job Requirements:

• Individuals who possess a Diploma or Degree in Engineering (or a related field), hold a Master Mariner or Chief Engineer certification, and have a minimum of five years of marine sales experience or experience in related industries.
• Strong familiarity and networks within the marine space.
• Experience in direct sales or from technical product know-how and/or support of the sales process. Builds strong customer relationships and delivers customer-centric solutions.
• Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
• Relates openly and comfortably with diverse groups of people.
• Manoeuvres comfortably through complex policy, process, and people-related organisational dynamics.
• Gains the confidence and trust of others through honesty, integrity, and authenticity.