Operations Support

The Operations Coordinator & MIS Specialist is responsible for the "order management system", ensuring the seamless execution of contracts (metals) with customers and suppliers, while maintaining robust, accurate, and real-time Management Information Systems (MIS). This role requires a blend of sharp logistical coordination, risk monitoring, and advanced data reporting to drive data-backed decision-making for the senior leadership.

Key Responsibilities

1. Trade Coordination & Execution

• Contract Management: Review and document purchase/sale contracts, ensuring alignment with agreed-upon incoterms, payment terms, and quality specifications (e.g., LME standards, grade, specification) for order logs and order management review
• End-to-End Coordination: Coordinate status of the orders along with operations team for payments payable, receivable, order processing status, shipment status (vessel or shipping status & tracking) with suppliers, customers, agents, inspection agencies and update operations team accordingly.
• Reports: Prepare, review, and manage reporting logs for order status, shipments, payment payable, receivables for coordination with operations and finance.

2. MIS Preparation & Data Analytics

• Daily/Weekly/Monthly Reporting: Track, compile, and distribute daily order positions, scheduled production and shipment status, inspections and other regular updates regarding the order.
• Exposure & Risk Tracking: Maintain the company’s exposure sheet, monitoring price risk, foreign exchange (FX) exposure, and counterparty credit limits along with finance.
• Dashboard Management: Develop and maintain automated dashboards (via Excel, Power BI, or specialized CTRM software) to track key performance indicators (KPIs) for the operations team.
• Variance Analysis: Analyze discrepancies between projected and actual trade margins, providing insights on cost overruns or savings.

3. Financial & Risk Support

• Invoicing & Settlement: Coordinate with the finance team for the timely payment of payables, coordinate with sales for receivables etc