Product Lead, AI & Digital Solutions

Company Overview

OPH Health is a digital primary healthcare technology company focusing on Integrated and Preventive Healthcare solutions. We collaborate with healthcare institutions, partners, and public-sector stakeholders across multiple markets to advance healthcare delivery.

Job Summary

As Product Lead, AI & Digital Solutions, you will drive OPH Health’s product strategy and go-to-market execution across software applications, platforms, clinical modules, AI-enabled products, and workflows. You will lead market expansion and build a high-performing team.

Responsibilities

Product Strategy & Roadmap

• Develop and own the product roadmap across all OPH product lines, including software applications, platforms, clinical modules, and AI-enabled products
• Analyze market needs, customer segments, product gaps, and adoption barriers to define product-market fit across target markets
• Translate business goals and customer insights into clear product priorities, requirements, and phased plans
• Assess build-versus-buy-versus-integrate options for new capabilities and provide AI and healthtech trend recommendations to management
• Collaborate with engineering and hardware teams to align software and hardware roadmaps

Customer Discovery & Healthcare Workflow Design

• Engage healthcare providers, clinics, hospitals, distributors, partners, and internal stakeholders to gather clinical workflow and operational insights
• Map end-to-end clinical and operational workflows to identify opportunities for reducing administrative burden and improving diagnostic efficiency
• Convert customer discovery findings into product requirements, solution designs, and implementation plans
• Design software module configurations tailored to customer segments, ensuring compliance with workflow and billing needs
• Define user journeys from onboarding to daily clinical use; lead customer interviews, stakeholder mapping, user validation, and feedback reviews

Product Commercialisation & Go-to-Market

• Lead and execute go-to-market strategies for all OPH product lines, starting with Singapore as the anchor market
• Define customer segmentation, pricing models, and channel strategies customized for each product and buyer persona
• Plan pilots, acquire lighthouse customers, and manage conversion to production deployment; establish reference sites validating product-market fit
• Identify and engage strategic and distribution partners and key opinion leaders to drive adoption and market entry
• Develop business cases, pricing assumptions, sales enablement materials, reference site content, and customer success stories
• Support management in building the commercial pipeline and provide product and market insights for revenue forecasting and target-setting

Regulatory & Implementation Coordination

• Manage product-side regulatory deliverables including clinical validation documentation, SaMD submissions, and software compliance (ISO 13485, ISO 27001)
• Coordinate with internal and external parties to ensure product readiness across markets, covering regulatory pathways, data hosting, medical device classification, and implementation considerations
• Engage external consultants or partners for regulatory, certification, data security, or interoperability expertise
• Provide coordination across regulatory, certification, and implementation workstreams to drive market readiness

Team Building & Market Expansion

• Build and scale the product and commercial teams in line with business growth
• Expand OPH’s market reach from Singapore into Southeast Asia and other regions as opportunities develop
• Coordinate cross-functionally with product, engineering, regulatory, and marketing teams to align market needs with company priorities
• Represent OPH at industry events, conferences, customer meetings, and partner discussions

Required competencies and certifications

• Degree in Business, Information Systems, Computer Science, Biomedical Engineering, Healthcare Management, Product Management, or related fields
• Minimum 6 years of relevant experience in product management, digital solutions, software platforms, healthtech, medtech, AI-enabled products, or related technology-driven industries
• Proven ability to manage a product line or digital solution from planning through delivery
• Strong skills in translating business needs, customer requirements, and market feedback into product priorities, user journeys, and implementation plans
• Experience collaborating with cross-functional teams including management, engineering, technical teams, sales, operations, partners, and vendors
• Ability to engage customers, partners, and regional stakeholders to understand workflow needs, business challenges, and market requirements
• Solid understanding of digital solution delivery including software applications, platforms, integrations, and user workflows
• Demonstrated ownership and execution skills to manage timelines, follow-ups, product priorities, and implementation progress
• Strong communication and stakeholder management skills with proficiency in written and spoken English
• Comfortable working in a growing company environment requiring both strategic thinking and hands-on execution
• Willingness to travel regionally as needed for customer meetings, partner discussions, product implementation, or business activities

Preferred competencies and qualifications

• Experience in healthcare, digital health, medical technology, hospital or clinic systems, clinical workflows, or healthcare software products
• Experience supporting regional product discussions or digital solution deployment across Southeast Asia or multiple markets
• Exposure to AI-related products, automation solutions, healthcare data platforms, or patient/user-facing digital solutions
• Experience in product commercialisation, go-to-market planning, pilot projects, customer implementation, or partner onboarding
• Experience preparing product presentations, business cases, user stories, product specifications, solution proposals, or sales enablement materials
• Ability to communicate in Mandarin, supporting coordination with Mandarin-speaking internal technical and engineering teams, as the role may require such interaction