Telemarketing Executive (Telemarketer)

Job Descriptions:

• 1-3 years of previous experience in customer service or telemarketing preferred
• Able to work independently in a fast spaced environment
• Energetic and high level of work commitment with a positive mindset
• Excellent communication and interpersonal skills
• Fluent English command is needed for both speaking and writing
• Maintain detailed records of outgoing and ingoing calls as well as follow up information and outcomes
• Meet or exceed projected weekly and monthly calls and appointment goals
• Accurately document the customer's personal information including phone number, address and other order information
• Ask relevant leading questions to understand the customer's needs 
• Work closely with Business Development team on appointment secured
• Follow up email with potential clients on appointment

Requirements:

• Min “O’ level 
• Goal Driven & positive attitude
• Able to speak English and Mandarin
• Proficient in MS Office application including MS outlook and MS Excel