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SOC Operator

salary Salary :

$3,390 - 7,000 monthly

icon briefcase Job Type : Full Time

Number of Applicants

 : 

000+

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Job Description - SOC Operator

Job Title: SOC Operator
Basic Salary + Shift Allowance

Key Responsibilities
Incident Monitoring & Response

  • Answer routine and emergency calls, monitor alarms and video equipment (including fire, door, and duress alarms), and provide general assistance to employees and visitors.
  • Proactively monitor all surveillance cameras and CCTV remote viewer programs.
  • Dispatch security officers, Emergency Response Teams, facilities, police, fire, and Emergency Medical Services personnel as required.
  • Escalate complaints, incidents, and unusual or suspicious activity to the Shift Supervisor and SOC Manager in a timely manner.

Communication & Coordination

  • Communicate and disseminate information using all available technology.
  • Act as a liaison between employees and Physical Security.
  • Support regional and global headquarters and field teams during crisis and non-crisis incidents.

Operations & Documentation

  • Maintain accurate records of communications and events.
  • Accurately maintain control of all equipment in the SOC.
  • Complete "Task Work Orders" for all facility and security needs reported to security.
  • Inform the Shift Supervisor of any missing, damaged, or inoperative equipment.
  • Inform the Shift Supervisor of any deficiencies in communications, alarm, CCTV, or other systems and file appropriate corrective work orders.
  • Take an active role in SOC-related projects

Key Requirements

  • Bachelor’s degree in Security Management, Criminal Justice, Business Administration, or a related field (or equivalent experience).
  • 1-2 years of experience in security operations, SOC, or a related discipline.
  • Demonstrated ability to respond to incidents and operate security systems in a fast-paced environment.
  • Strong attention to detail, organizational, and problem-solving skills.
  • Excellent written and verbal communication skills, with the ability to deliver clear and concise incident reports and updates.
  • Familiarity with security technology, access control systems, and emergency response protocols.
  • Experience in a corporate SOC or similar operational environment.
  • Regional expertise relevant to Meta’s APAC operations.
  • Proficiency in additional languages.
  • Experience with crisis management, emergency operations, or incident escalation.
  • Professional certifications (e.g., CPP, PSP, CPO, or similar).
Original job SOC Operator posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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About the Company

SECURITY & RISK SOLUTIONS PTE. LTD.

SECURITY & RISK SOLUTIONS PTE. LTD was founded in 2006. We started out as a provider of technical personnel for security hardware and access control systems. With our diligent and conscientious effort to fulfill our client's requirement, this gave rise to opportunities for SRS to offer wider scope o...

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