Account Strategist, Mid-Market Sales, Google Customer Solutions - Singapore

Product area

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow.  Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

Job description

Businesses of all shapes and sizes rely on Google’s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.

Additional job description

In this role, you will be the frontline seller to the Google Customer Solutions (GCS) largest customers. You will understand clients marketing objectives and build short and medium-term strategies to meet those goals, in part by improving campaign performance, implementing best practices, driving Google product adoption, and influencing customer budgets.

Qualifications

Job responsibilities

• Manage a portfolio of businesses and develop a comprehensive understanding of their business tests, marketing objectives, and success metrics.
• Establish credibility with C-level clients and executive partner stakeholders, and serve as a trusted consultant to optimize and expand their advertising investment.
• Structure a clear, long-term joint strategy between Google and clients, and lead a cross-functional team within Google to collaborate on projects and drive client success.
• Understand our team's business growth drivers and risks and create multi-quarter plans to achieve growth goals, through the presentation of Google advertising products/solutions that will help clients to meet their marketing objectives.
• Develop data-driven analyses and consultative recommendations that align with customer goals, and quantify high-impact opportunities with clear recommendations to present to customers.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 5 years of experience in sales, business development, advertising, account management, consultative sales, marketing, or consulting.

Preferred qualifications

• Experience in advertising sales, media account management, and achieving goals to drive client growth.
• Experience with consulting or digital marketing executing multi-quarter strategies.
• Experience working with and communicating with advertisers, agencies, or clients and influencing C-level stakeholders.
• Knowledge of Google Ads and traditional and online marketing strategy and tactics.
• Ability to strategically assess and solve client needs via sales techniques, including questioning, objection handling, and to leverage data to uncover insights to support proposals and analyze impact.
• Ability to communicate in Mandarin fluently to support client relationship management in this region.