S

Application Engineer (Day 2 Support)

salary Salary :

$4,000 - 5,500 monthly

icon briefcase Job Type : Full Time

Number of Applicants

 : 

000+

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Job Description - Application Engineer (Day 2 Support)

We are looking for a skilled Application Engineer (Day 2 Support) to support the day-to-day operations, stability, and performance of enterprise applications. The role focuses on incident management, system monitoring, troubleshooting, and deployment support, ensuring applications remain reliable and meet business SLAs.

Job Description:

  • Provide L1 / L2 (Day 2) support for production and non-production environments
  • Investigate and resolve incidents, service requests, and defects within SLA timelines
  • Perform root cause analysis (RCA) and implement preventive measures
  • Provide workarounds and coordinate fixes with development teams
  • Monitor application health, logs, and workflows
  • Proactively identify and address system performance or availability issues
  • Support batch jobs, APIs, and system integrations where applicable
  • Assist in application deployments across UAT, and Production
  • Perform post-deployment validation and support rollback if required
  • Adhere to change and release management processes
  • Troubleshoot application workflows and system integrations
  • Perform data validation, fixes, and basic query analysis (SQL)
  • Support report generation and ad-hoc data requests
  • Document issues, resolutions, and known workarounds

Job Requirements:

  • Minimum 3 years’ experience in L1 / L2 application support roles.
  • Familiarity with enterprise applications (web, APIs, microservices, batch jobs)
  • Knowledge of SQL databases (MSSQL / Oracle)
  • Exposure to application servers (e.g., IIS, Tomcat, WebSphere, JBoss)
  • Strong analytical, troubleshooting, communication, and time‑management skills.
  • Able to work independently and as part of a team; strong process and documentation discipline
Original job Application Engineer (Day 2 Support) posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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About the Company

ST ENGINEERING ELECTRONICS LTD.

ST Electronics, the electronics arm of public listed Singapore Technologies Engineering Ltd (ST Engineering), delivers innovative system solutions to government, commercial, defence, and industrial customers worldwide. With a presence in more than 30 cities in 20 countries, ST Electronics markets...

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