Application Engineer (Financial Services/ Backend support)

Overview

An exciting opportunity for a technology professional to support and enhance enterprise applications within a dynamic insurance environment. This role combines application support, backend development, system integration, and cloud-based technologies to ensure reliable and secure business operations.

Responsibilities

• Deliver application support and troubleshoot issues to ensure optimal system performance and availability.
• Design, develop, and maintain backend applications, services, and APIs.
• Support integrations between internal platforms and third-party systems.
• Investigate application incidents, identify root causes, and implement long-term solutions.
• Administer user access controls, ensuring compliance with security and governance standards.
• Support application testing, deployment, release management, and post-go-live activities.
• Collaborate closely with business stakeholders, infrastructure teams, security teams, and external vendors.
• Assist with audit, compliance, and documentation requirements.
• Maintain technical documentation and knowledge repositories.
• Participate in after-hours support rotations when necessary.

Requirements

• Degree in Computer Science, Information Technology, Engineering, or a related field.
• At least 3 years of experience in application support and backend software engineering.
• Proficiency in Java, Python, Node.js, and relevant development frameworks.
• Strong experience with SQL and relational database technologies.
• Familiarity with Linux/Red Hat operating systems.
• Exposure to AWS cloud services, including EC2, RDS, S3, and CloudWatch.
• Strong analytical mindset with excellent troubleshooting and problem-solving capabilities.
• Effective communication skills with the ability to engage both technical and non-technical stakeholders.
• Understanding of governance, risk, and compliance requirements within regulated environments.

Desirable Skills & Experience

• Experience supporting insurance platforms such as Odyssey 2, Odyssey 5, unQork, InsureMO, Snowflake, or fileAI.
• Knowledge of API development, integration frameworks, and security best practices.
• Exposure to DevOps methodologies, CI/CD pipelines, and automation tools.
• Experience working with vendor-managed applications and third-party software solutions.
• Background within insurance, banking, or financial services environments is advantageous.

Ideal Profile

• A hands-on application engineer who enjoys both development and production support responsibilities.
• Comfortable working in a fast-paced environment with multiple stakeholders.
• Passionate about cloud technologies, system reliability, and continuous improvement.
• Able to balance technical delivery with strong operational and business support capabilities.

Next step

If you are interested in applying for this role, please submit your resume through this portal or send a copy of your CV (Word document) to [email protected].

EA Reg No. R1217793

EA License No. 23S1593