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Applications Developer (ServiceNow)

salary Salary :

$7,000 - 13,000 monthly

icon briefcase Job Type : Full Time

Number of Applicants

 : 

000+

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Job Description - Applications Developer (ServiceNow)

Job Summary
We are looking for an experienced Applications Developer (ServiceNow) with strong expertise in Discovery, Event Management and Service Mapping on the ServiceNow platform.

Key Responsibilities

  • Design, develop, and implement Service Mapping solutions for business-critical services.
  • Configure and manage ServiceNow Discovery, Event Management, and CMDB integrations.
  • Identify business services and applications for mapping and maintain accurate end-to-end service maps.
  • Customize and develop patterns, probes, and sensors to support infrastructure discovery.
  • Troubleshoot discovery and service mapping issues and optimize configurations for improved visibility.
  • Integrate discovery and service mapping with CMDB to ensure accurate service data.
  • Collaborate with infrastructure, platform, and application teams to understand service dependencies.
  • Support ITOM best practices, including CMDB health and CSDM alignment.
  • Participate in escalation handling and provide solution-oriented technical support to stakeholders.

Requirements

  • Degree in Computer Science, Engineering, or related field
  • Minimum 10 years of overall IT experience with 8 years of ServiceNow experience
  • 5 years of hands-on experience in ITOM, specifically Discovery, Event Management, and Service Mapping
  • Strong understanding of CMDB, MID Servers, and ServiceNow integrations
  • Proficiency in JavaScript / GlideScript and regex
  • Excellent communication and stakeholder management skills
  • CSA (Certified System Administrator) and CAD (Certified Application Developer) certifications are mandatory
  • CIS – Discovery or Event Management certifications
  • Experience with CSDM and service taxonomy
  • Knowledge of network protocols such as HTTP, SNMP, SSH, and WMI
  • Familiarity with monitoring tools like SolarWinds, Dynatrace, AppDynamics, or Splunk
  • Experience working in Agile or DevOps environments
Original job Applications Developer (ServiceNow) posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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About the Company

HCL SINGAPORE PTE. LTD.

About HCL Technologies $6.7 billion global company bringing IT and engineering services expertise under one roof to solve complex business problems for customers Extensive global offshore infrastructure and network of offices in 32 countries Providing holistic, multi-service delivery acros...

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