Associate Engineer

Company Overview

GRID Communications is a market leader in Singapore providing premium push-to-talk (PTT) enterprise services and IoT solutions across industries. We deliver best-in-class communications on dedicated radio and LTE networks with full turnkey support for seamless customer experience.

Job Summary

Lead 4G site rollout and network optimization projects to meet KPIs. Manage engineering activities, contractors, and customer relations while ensuring timely project delivery and high-quality network performance.

Responsibilities

• Perform 4G site rollout including site survey, site design, testing, commissioning, drive test, and optimization to meet network KPIs
• Manage, monitor, and track all engineering activities to ensure efficient completion within shortest timeframes
• Design in-building network solutions and resolve customer complaints with effective technical solutions
• Prepare and maintain project schedules ensuring all milestones and deadlines are met
• Source and procure suitable equipment and materials required for projects
• Review tender documents, identify technical concerns, and handle technical aspects of tender projects
• Provide project design and costing; liaise with customers to address project-related issues
• Liaise with, manage, and monitor contractors and suppliers to ensure schedules and milestones are met
• Evaluate and negotiate quotes from contractors and suppliers to optimize project costs
• Monitor, troubleshoot, and maintain 4G network performance to meet grade of service standards
• Oversee technical trials and services implemented by the company, ensuring operational effectiveness
• Respond to customer complaints related to Tetra, LTE, GRIDTalk, and other company services with solutions and costing
• Prepare documentation, presentations, and progress reports for team activities and project status
• Monitor spares and inventory levels required for network operation and project execution
• Be contactable 24x7 and perform standby duties for faults, major events, and as required by the company

Required competencies and certifications

• Tertiary education qualification majoring in Telecommunications, Electronics, or related field
• Relevant telecommunications certification and experience working with 4G, wireless, and RF networks
• Minimum 1 year of experience in LTE mobile network maintenance
• Knowledge of 4G radio access technologies, antenna systems, and RF principles
• Singapore Class 3 driving license
• Ability to work in rooftop, tunnel, construction site, dusty, and harsh environments

Preferred competencies and qualifications

• Proficiency in Microsoft Excel, PowerPoint, Word, Acrobat, and related software
• Strong interpersonal skills with ability to take ownership, conceptualize solutions, motivate, and build high-performing teams
• Willingness to perform standby duties at site and remotely
• Ability to work overtime and collaborate effectively as a team player with a positive attitude