AV Technician

As an AV Technician, you will be the core custodian of our office collaboration technology, corporate event spaces, and meeting environments. You will ensure our hybrid workforce enjoys a seamless audio-visual and video conferencing (VC) experience. This role requires a balance of traditional AV hardware troubleshooting, event production support, and modern IT/networking familiarity.

Key Responsibilities

1. Daily Operations & System Maintenance

• Conduct daily morning floor checks across all meeting rooms, executive boardrooms, and training spaces to ensure VC systems (e.g., Microsoft Teams Rooms, Zoom Rooms) and AV peripherals are fully operational.

• Perform preventative maintenance, firmware updates, and regular hardware health checks on all AV equipment.

• Manage local AV inventory, tracking equipment lifecycles, and managing asset tagging.

2. Live Event & High-Profile Meeting Support

• Provide dedicated, end-to-end technical support for high-stakes hybrid meetings, all-hands town halls, webcasts, and executive-level presentations.

• Set up and mix live audio, manage lighting setups, operate video switchers, and monitor live streaming signals during corporate events.

• Work alongside external vendors, event organizers, or internal facilities teams to deliver flawless technical execution.

3. Troubleshooting & Technical Support

• Act as the primary point of contact for level-1 and level-2 AV/VC incidents raised by internal staff.

• Diagnose, isolate, and repair signal flow issues across hardware paths (HDMI, SDI, XLR, CAT6) and software environments.
• Collaborate with the broader internal Corporate IT team to resolve network-related AV issues (e.g., IP addressing, bandwidth constraints, firewall blocks).
  

4. Outbound Delivery & Courier Management

• Handle the secure, time-sensitive outbound delivery of legal documents, contracts, internal assets, or small IT equipment to local clients, partners, or government bodies across Singapore.
• Coordinate with internal departments (HR, Finance, Legal) to arrange courier schedules or personally execute urgent hand-deliveries when necessary.
• Track and document proof of delivery (POD) for high-value or confidential physical materials.

5. Ad-Hoc Office & Facilities Support

• Assist the Workplace/Facilities team with basic office upkeep, printing station maintenance, or meeting room reconfigurations for large workshops.
• Support the onboarding of new employees by setting up temporary physical desk spaces or assisting with minor asset allocations alongside Corporate IT.
• Monitor and receive incoming office supplies, corporate mail, or vendor shipments.

Required Qualifications & Technical Skills

• Education: NITEC / Higher NITEC, Diploma in Audio-Visual Technology, Information Technology, or equivalent practical experience.

• Experience: 2 to 4 years of hands-on experience in corporate AV/VC setup or workplace infrastructure operations.

• Technical Familiarity: Practical knowledge of Zoom Rooms, Microsoft Teams Rooms (MTR), and modern enterprise peripherals (Logitech Tap, Poly, Crestron, or Cisco Webex).

• Mobility & Navigation: Exceptional familiarity with Singapore’s public transit network (MRT/Bus) or possession of a valid Class 3 / 2B driving license to efficiently navigate local delivery drop-offs.

• Language: Professional proficiency in spoken and written English to interact smoothly with corporate executives, external clients, and vendors.

Soft Skills & Attributes

• Trustworthiness: High level of integrity and discretion when handling highly confidential corporate or legal documents.

• Agility: A proactive, flexible mindset; comfortable pivoting quickly from technical troubleshooting to operational or logistics support based on daily priorities.

• Composure: Remains calm and clear-headed under pressure during live events or tight delivery timelines.