business analyst

Business Analyst

Business analysts in IT projects act as bridges between stakeholders and technical teams, ensuring solutions align with business goals.

Responsibilities:

• Elicit and document business requirements through stakeholder interviews, workshops, and analysis of existing specifications.

• Translate business needs into functional and non-functional specifications, user stories, or models like UML/BPMN for developers.

• Support solution design, testing (including UAT), and implementation by validating requirements against predefined scope.

• Manage changes to requirements throughout the project lifecycle, rigorously evaluating impacts on tender specifications before approval.

• Manage stakeholders actively to align expectations, specify requirements within the solution platform's capabilities, communicate progress, and prevent deviations from the tender-defined scope, minimizing scope creep.

Requirements:

• Must possess strong communication skills, proficient in written and spoken English.

• Must have experience in requirements engineering for Microsoft Dynamics CRM or similar.

• Must have more than 2 years of experience as a Business Analyst in IT/software projects, including requirement gathering and stakeholder management.

• Preferred: IIBA certifications (ECBA, CCBA, CBAP, or PMI-PBA).

• Preferred: Bachelor's degree in business administration, computer science, IT or related field.

• Preferred: Advanced degree such as MBA or MS in business analytics.

• Preferred: Entry-level Project Management certification.

• Preferred: Working experience in Government of Singapore projects.

• Preferred: Experience with data visualization tools (Power BI, Tableau) and scripting (Python/R).

• Preferred: Proficiency in technical skills like SQL, Excel, BPMN/UML modelling, and SDLC methodologies (Agile/Waterfall).