Business Analyst

About Certis

We are a leading security services organisation. We put technology to work in making the world a safer place. Our mission is that as trusted partners, we protect lives and assets, and deliver integrated critical services. By empowering our people, our goal is to enable our communities to stay safe and thriving. We offer a broad range of opportunities and career pathways for our people to grow and explore their potential. We believe that people, equipped with innovative thinking and technological capabilities will make the world safer, smarter and better.

Life at Certis

If you are a passionate individual looking for opportunities to expand your skills, and purposeful work instead of just a ‘job’, we would love to hear from you. At Certis, no two days look alike. Our work calendars are filled with chances to collaborate with others and bring new initiatives to life. Whether you’re looking to improve a process, or have an innovative idea awaiting a technology solve, we want you to bring your ideas to the table. We are a close-knit team that looks out for each other, works hard to get the job done, and encourages each other to grow – the perfect place for you to grow your career!

All the responsibilities we will trust you with:

• Gather, analyse and formalise user’s business requirements and processes. Evaluate the feasibility of implementation and manage scope of project.
• Drive the implementation of projects/ enhancements with business stakeholders and vendors.
• Manage user for ad-hoc/ urgent change request.
• Produce test plan, test scenario, perform UAT and post-production regression test.
• Provide technical support to projects during implementation and post-production maintenance support.
• Able to produce functional, technical specifications and bid documents.
• Perform technical assessment, evaluate and advise on the best product to meet business requirements.

• Vendor management:

  1. Regular checkpoint meeting with vendor on progress update

  2. Ensure effort estimations provided are appropriate

  3. Maintain good relationship to ensure vendors deliver according to agreed timeline

  4. Issues, CR tracking

Your areas of knowledge and expertise that matter most for this role:

• 2 - 4 years of IT experience.
• Understanding programming, especially in .NET/Java, SQL and infra would be an added advantage.
• Familiar with Software Development Life Cycle (SDLC).
• Proficient in written and spoken English.
• Strong analytical, conceptualisation and problem-solving skills.
• Strong communication and interpersonal skills.

What you can expect from us:

• Work on projects for world-class security projects renowned for their safety, reliability and efficiency
• Commitment to your ongoing development, including on-the-job opportunities, formal programs and assistance with further education
• Community volunteering opportunities
• A competitive remuneration package, featuring performance-based incentives and a medical insurance and dental allowance.