Business Analyst

Job Scope :

·      Elicit citizen/business needs through servicejourneys and develop business cases via rapid

prototyping.

·      Develop user stories, specifications, andacceptance criteria, building prototypes to validate requirements and measurevalue.

·      Evaluate and recommend technologies (including AI tools).

directions and WOG central solutions, through hands-on experimentation.

·      Identify and adopt appropriate development methodologies (e.g., Agile, Waterfall) for various

environments.

·      Ensure system readiness for deployment and analyse the impact of changes.

·      Assist the CIO in identifying digital transformation opportunities.

·      Define product vision, roadmap, and objectives aligned with business strategy.

·      Communicate product strategies and use data to inform decisions.

What We Are Looking For :

·      Degree in a relevant IT field with 4+ years ofexperience in IT business analysis, solution design, and

testing.

·      Experience in at least one full software/productdevelopment cycle (Agile preferred).

·      Strong analytical, problem-solving, andinfluencing skills.

·      Strong stakeholder management skills withability to engage users at all levels and facilitate

discussions

·      Proactive, motivated, and inquisitive mindset.

·      Ability to code and iterate during planningsessions and conduct workshops.

Preferred Skills:

·      Business Analysis certification (e.g., CBAP).

·      Past development or consulting experience.

·      Experience in Agile, Knowledge Management, or Service Design.

Good-to-have Skills:

·      Some exposure to modern web technologies such as React, JavaScript, Python, Java, or .NET (C#)

will be an advantage.

·      Familiarity with government development tools and CI/CD concepts, including SHIP/HATS, is a plus.

·      Experience working with Agile tools such as Figma, Miro, or JIRA

·      Experience facilitating workshops, focus groups, and sprint reviews

·      Knowledge of data analytics and product metrics

·      Certification such as Scrum Master or Product Owner is a plus

·      Experience with development workflows using tools like SHIP/HATS, GitHub or GitLab for code

management and collaboration

·      Experience to rapid application development platforms such as OutSystems

·      Working experience with content management systems such as Sitefinity, SharePoint Online, or

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