Business Analyst #IJW

Job Description

• Able to work on rotational shift if necessary, as and when required
• Work closely with Business Units and IT partners in business requirement gathering, solution/functional review and ensure the end-to-end system & process delivery and testing
• Implement and support digital customer journeys to further improve both customer and employee experience in bank
• Work with regional country and functional teams to design, re-engineer the process, as well as implement operation solutions
• Ensure the smooth operational rollout
• Re-engineer the end-to-end process, analyse and review operations solutions
• Implement automation agenda to transform consumer banking operations
• To conduct requirement gathering workshop, Review and documenting requirements artefacts
• To review functional specifications and process define documents
• Coordinate and ensures UAT test plans and test case are executed within UAT schedule
• Post-production support, production issues review and track them to closure
• Work closely with regional teams and country teams to ensure timely delivery of project

Job Requirements

• At least 3 years experience in systems development and / or business process improvement initiatives. Preferably with project life cycle experience in Financial Services Industry in the following areas:
• Consumer Banking Operations
• Customer Centre
• Wealth / Loan / CASA product knowledge
• Good, sound knowledge of banking and technology
• Good teamwork and inter-relationship skills
• Adaptable, disciplined and focused
• Organised and systematic
• Proven analytical skills
• Well versed in MS Office: Word, Project, Excel, Visio and PowerPoint

Interested applicants, please Email , and look for

[email protected]

John (Joax) Wong

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R23117179

We regret that only shortlisted candidates will be contacted.