Business Operations Analyst

Job Description:

- Report to Director, Business Operations

- Oversee all aspects of the Group’s global business operations, including CRM, P&L, contract management, delivery management, etc.

- Monitor the entire sales and post-sales cycle to improve regional teams’ overall performance and efficiency. Identify areas for improvement and take initiatives. Work closely and support regional teams, to ensure smooth daily operations

- Supervise team member on data entry and analysis

- Improve/streamline existing operational processes in different regions

- Ensure business operations are in compliance with the Group’s policies, guidelines, procedures and regulatory requirements; facilitate internal audit work

- Work closely with different functional departments such as IT, HRA, and Compliance

- Handle ad-hoc tasks as assigned

Job Requirements:

- Bachelor's Degree holder in related disciplines

- Should have proficiency in English

- Knowledge in business operations and related policies, legal and regulatory requirements is an advantage

- High level of attention to detail, self-motivated, proactive, and capable of multi-tasking and working independently

- Good team player, strong sense of risk management and compliance awareness

- Proficiency in Excel is an advantage

- Willing to travel abroad