Cloud Cost & Partner Operations Associate

Company Overview

Racore is a global technology solutions provider focused on cloud computing, content delivery, and AI. We empower enterprises with secure, scalable digital infrastructures through customer-centric innovation and full lifecycle service support.

Job Summary

We seek a detail-oriented Cloud Cost & Partner Operations Associate to support cloud cost tracking, reporting, partner program coordination, and internal operations. This entry-level role offers training and cross-team collaboration opportunities.

Responsibilities

• Collect, organize, and verify cloud usage and spending data across internal and client environments to ensure accuracy.
• Prepare regular cloud cost reports, usage summaries, budget tracking files, and internal reporting materials to support decision-making.
• Analyze cost data to identify trends, unusual spending patterns, or areas needing further review by senior team members.
• Perform cloud cost governance tasks including tagging checks, cost allocation follow-up, data validation, and reporting standardization.
• Track and maintain updates on AWS/GCP pricing, credits, discounts, rebates, and partner program information under guidance.
• Assist with partner operational processes such as document preparation, application tracking, internal follow-up, and status updates.
• Collaborate with sales, solution, finance, and operations teams to support proposal preparation, cost verification, and internal coordination.
• Maintain and update internal templates, trackers, playbooks, and process documentation related to cloud cost and partner operations.

Required competencies and certifications

• Proficient in Microsoft Excel or Google Sheets to manage and analyze operational data effectively.
• Strong analytical skills to work comfortably with numbers, spreadsheets, reports, and operational data.
• Effective communication and coordination skills to collaborate with diverse internal teams.
• Ability to learn new systems, tools, and processes quickly and apply them to daily tasks.
• Good spoken and written English. Mandarin proficiency is preferred to support communication with clients, partners, and stakeholders in China and the Greater China region, as well as Chinese-language documentation.

Preferred competencies and qualifications

• Internship, project, or coursework experience related to finance, operations, data analysis, cloud computing, or business analytics.
• Basic understanding of AWS, GCP, cloud billing, or cloud cost management concepts.
• Experience using Excel functions, pivot tables, or data visualization tools such as Looker Studio, Power BI, or Tableau.
• Experience preparing reports, trackers, documentation, or process summaries.
• Relevant certifications such as AWS Cloud Practitioner, Google Cloud Digital Leader, or FinOps Foundation.

Other Information

• Location: Singapore
• Employment Type: Full-time
• Seniority: Entry-level / Junior / Fresh Graduates Welcome