Cloud System Engineer

Why choose Logicalis?

As Architects of Change, Logicalis' focus is to design, support and execute clients' digital transformation by uniting their vision with their technology expertise and industry insights. The company, through its deep understanding of key IT industry drivers such as security, cloud, data management and IoT, can address customer priorities such as revenue growth and business, operational efficiency, innovation, risk and compliance, data governance and sustainability.

We strengthen our purpose: to design, support, and execute our customers' digital transformation by converging their vision with our technological expertise and knowledge of the industry. The brand refresh underpins both the evolution of Logicalis’ positioning as well as our strategic vision for growth.

The Role:

As Senior Systems Engineer, you will be joining systems engineering team and will be focused on the delivery of a wide range of technology solutions, including innovative technologies such as: VMware and Microsoft Virtualization, Microsoft Core solutions, M365 and Azure, System Infrastructure (Server/Storage/Backup), and many other solutions to Logicalis customers on a consultative basis.

Accountabilities:

• Provide troubleshooting and workaround solution for software related issue on an ongoing basis to the customer.
• Provide installation, configuration and support for technology solutions based on client requirements.
• Works with project manager to deliver the project in accordance to Logicalis’s project management SOP.
• Provide customer support and direct quality assurance for all projects assigned by the Technical Service Manager.
• Provide 24x7 standby duty based on the duty roster to all existing system maintenance customer.
• Enhance Logicalis’s customer satisfaction and overall customer relationships and helps leverage these customer relationships within Logicalis’s business development efforts.
• To coordinate with customer on the project schedule and manage stakeholder expectation and requirement till the closure of the project.
• To deliver the statement of work proposed by the consultant team and ensure that the design is in accordance to the proposal

The Individual and their Experience:

• Ability to work independently, efficiently, and productively even without guidance
• Ability to multi-task and meet deadlines.
• Willingness and capable of learning new technologies required for accomplishing project goals.
• Willingness to be on 24x7 standby based on duty roster.
• Experience in project implementation, deployment, and troubleshooting.
• Deployment experience with Microsoft cloud solutions. Not limited to Azure VM, Azure migrate, Azure virtual desktop, Intune, Defender and M365 etc
• Deployment experience with DR solutions, Storage and Backup
• Deployment experience with VMware solutions
• Strong written and verbal communication.
• Strong technical and analytical skills.

By submitting your application, you would have deemed to have given consent and have read through the DP notice for Job Applicants here: https://ap.logicalis.com/sites/default/files/2022-10/PIMS-A7.3-01%20Attachment%20I%20DP%20Notice%20for%20Job%20Applicants_updated9sept22.pdf