E2E Program Manager

Overview

Cloud Operations + Innovation (CO+I) is the team behind one of the world’s largest Cloud Infrastructures, responsible for powering all Microsoft online Products and Services as well as powering Microsoft’s “Cloud First” mission. Our focus is on smart growth, high efficiency, and delivering a trusted experience to customers and partners worldwide, and we are looking for passionate, high energy program managers to help achieve that mission.

If you want to have fundamental impact on how Microsoft’s Cloud is deployed and operated globally, want to be involved with one of the most strategically important teams at Microsoft, if strong technical and business acumen, leadership, creativity, and out of the box thinking are some of the skills you bring to the table - this job is for you!

We are looking for experienced technical program managers with deep technical and business expertise, extraordinary leadership and demonstrated large-scale technical program management success. You should have exceptional industry knowledge, technical depth in the execution and delivery of datacenters, and have the executive presence to lead complex and time sensitive initiatives.

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

Responsibilities

• Manage a portfolio of data center programs from initiation through closing, enhancing business value across different program delivery dimensions
• Differentiate Microsoft data center delivery to create a competitive advantage by applying ‘Best in Class’ project and program management expertise
• Communicate frequently and flawlessly in written and verbal form with both executive stakeholders and project teams.
• Manage cross-functional, geographically dispersed project teams like networking, procurement, and operations, creating connection across dispersed teams, processes, and systems
• Drive business results through a regimented focus on key performance indicators and business goals, promoting clarity and motivation to the project team to execute on time, under budget, while delivering high quality results with zero rework
• Apply world-class technical and competitive ecosystem knowledge to respond to competitive challenges in data center delivery
• Use experience and expertise to improve process and tools related to datacenter program delivery
• Drive intelligence and automation in the datacenter delivery platform by using data to improve quality, delivery timelines, and cost performance, while reducing manual touches
• Design and drive implementation of reporting by interfacing with business, engineering, finance, operations, and systems teams to provide actionable insights
• Leverage technical acumen in construction, mechanical/electrical systems, structures, networking, and building automation systems to facilitate engineering problem solving and ideation
• Deliver on ambiguous projects with multiple stakeholders, unclear requirements and incomplete data
• This role will support Greater China Region portfolio

Qualifications

Skills & Qualifications

• Bachelor’s Degree plus 4+ years of technical project / program management experience
• 2+ years experience managing cross-functional and/or cross-team projects.
• Full lifecycle technical program management methodology (PMP, Prince 2, etc.) experience planning and managing scope, schedule, budget, quality, people, risk and communications
• Experience in organizational change management and business process improvement
• Should have a mix of technical and program management skills and experience
• Strong interpersonal, communication and presentation skills

Preferred Qualifications

• Demonstrates deep subject matter expertise on key functional areas of mechanical, electrical, networking, construction, or building automation systems
• 8+ years of program management / datacenter construction or lease / network engineering experience; self-motivated, confident working at a senior executive level and comfortable working in a matrixed organization
• 6+ years experience managing cross-functional and/or cross-team projects.
• Professional PM certification, PMP, ESi, PMI, Prince 2 or equivalent
• Demonstrably clear leadership skills and experience working with large, diverse teams
• Understanding of business and financial objectives and plans accordingly
• Exceptional executive level communication and engagement skills
• Ability to work in a flexible, fast-paced environment
• Track record of coaching teams and mentoring others in planning, organizing and coordinating their work.

The ideal candidate possesses the following:

• MBA or equivalent advanced degree
• Experience applying Earned Value Management techniques to measure project performance
• Experience managing large scale construction or network infrastructure projects
• Exceptional problem identification and problem resolution skills
• Understanding of contract language

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to, the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

#COICareers

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.