EDI Specialist/Senior Specialist

Role Overview
In this role, you will support the design, implementation, enhancement, and ongoing maintenance of the CMA CGM EDI framework and communication platform, leveraging IBM ITX and SBI technologies. You will play a key role in ensuring the stability, performance, and reliability of mission-critical, time-sensitive EDI applications that facilitate seamless data exchange with internal stakeholders and external business partners.

Key Responsibilities
EDI Platform Design & Implementation

• Design, implement, and enhance IBM ITX and SBI components to support new functionalities, system optimization, and performance improvements 
• Enhance and maintain the SBI framework solution design and communication exchange protocols, including AS2, POP3/SMTP, SFTP, and FTP, to ensure platform stability, reliability, and performance 
• Ensure proper documentation, testing, and quality assurance processes are followed for all EDI-related deliverables

Incident Management & Platform Reliability

• Monitor the performance, availability, and stability of the EDI framework and communication platform, and drive continuous improvement initiatives where required 
• Lead the resolution of critical incidents by coordinating investigations, performing root cause analysis, and implementing effective corrective actions 
• Provide ongoing support for mission-critical, time-sensitive EDI applications, and assist business users with EDI communication setup and onboarding activities with external partners

Technical Collaboration & Project Delivery

• Manage multiple medium- to complex-scale IT initiatives in collaboration with business stakeholders and internal IT teams 
• Translate business EDI requirements into scalable and effective technical solutions 
• Work effectively across cross-functional teams to drive collaboration and deliver successful outcomes

What We’re Looking For

• Bachelor’s degree in Computer Science, Information Systems, Information Technology, or a related discipline 
• Approximately 5 years of experience in the enhancement, administration, and maintenance of IBM ITX/SBI-based systems 
• Strong technical knowledge of IBM ITX/SBI, including transmission protocols, system configuration, setup, and log analysis, with experience supporting the latest platform versions 
• Hands-on expertise in EDI mapping and communication protocols 
• Basic to intermediate Linux system administration skills, including scripting, command-line operations, and system maintenance

Why Join CMA CGM?

• Be part of a global leader in shipping and logistics with ambitious growth plans.
• Work in a collaborative, inclusive, and supportive environment.
• Competitive salary and comprehensive benefits package.
• Opportunities for professional growth and regional exposure.

**This role is open for local employment only

**Kindly note that only short-listed applicants will be contacted.

** By applying for this role, you hereby consent to the CMA CGM Group collecting, processing and using any personal information you submit, for the following purposes:

(i) To process the application for the role being applied for;
(ii) To process the application for other open positions within the CMA CGM Group which may be suitable to you;
(iii) To conduct necessary reference checks; and(iv) Any other purpose related to one or more of the above.
 

You further consent to the CMA CGM Group retaining such personal information for a period of two years following your submission thereof, so that we may consider you for other open positions within the CMA CGM Group which may be suitable to you in the event that you are not selected for this role.
 

NOTICE TO THIRD PARTY AGENCIES: Please note that CMA CGM Group does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, CMA CGM Group will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, CMA CGM Group explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of CMA CGM Group.