eFX Application Support Engineer (Front Office Trading Systems)

Client Introduction

A well-established international financial institution is looking to hire an Application Support Engineer to join its Financial Markets technology team in Singapore. This role sits in a business-critical environment supporting front-office users and systems that are closely tied to FX trading activities across the region. It would suit someone who enjoys working close to the business, solving live issues, and keeping important trading applications stable and effective.

Job Responsibilities

The successful candidate will support a suite of eFX and related trading applications used by front-office stakeholders in Asia. The role is primarily focused on day-to-day application support, troubleshooting, and operational stability, with some involvement in enhancements and DevOps-style change work. Key responsibilities include:

• Supporting live eFX and related front-office applications used by FX traders and sales users
• Investigating production issues, troubleshooting root causes, and driving resolution in a timely manner
• Fixing bugs, handling data issues, and carrying out patching or remediation work on existing applications
• Supporting small to medium enhancements and change requests for business-critical systems
• Working closely with end users to understand issues and improve application effectiveness
• Contributing to system reliability, monitoring, and selected cloud-related operational tasks
• Following good practices around security, controls, and application stability within a banking environment

Job Requirements

This role is suited to candidates who come from trading application support, production support, or similar financial markets technology environments. The hiring team is open on domain depth to a degree, but the ideal person will be able to ramp up quickly in a front-office setting. They are likely to look for:

• Experience supporting trading, eFX, or other front-office financial markets applications
• Strong troubleshooting and problem-solving skills in a live production environment
• Ability to work directly with business users such as traders or sales teams
• Experience handling incidents, fixes, enhancements, and day-to-day application support activities
• Exposure to DevOps, cloud operations, or application change work would be useful
• Understanding of IT risk, controls, security, or secure development practices would be an advantage
• Familiarity with tools such as KDB+ or Mosaic may be helpful, but this is not the core focus of the role

Why You Should Join Them

This is a strong opportunity to join a respected financial institution in a role that offers direct exposure to front-office users and business-critical FX applications. The role gives the right person the chance to work in a visible environment, build strong financial markets technology experience, and take ownership of systems that are important to the day-to-day business. It would suit someone who enjoys being hands-on, solving real problems, and working in a team where application reliability and user support genuinely matter.

JL
Reg No. R1766249
BeathChapman Pte Ltd
Licence no. 16S8112