Field Technical Program Manager

At Databricks we work on some of the most complex distributed processing and machine learning problems in the world and our customers challenge us with interesting new big data and AI use cases. You will shape the future big data and the machine learning landscape for leading Fortune 500 organizations.

Technical Project Managers accomplish the mission of the Professional Services team, which is to accelerate and de-risk our customers' outcome through improved project success. Whilst maintaining a high level of customer satisfaction project managers balance delivery responsibilities with the commercial goals of the professional services organization. You will report to the Director, Professional Services.

The impact you will have:

• You will take ownership of all commercial delivery of services from a project administration and director perspective across numerous concurrent projects in Asean and Greater China Region ranging from a single individual for 2-3 weeks to 6 months engagements of multi-person teams
• You will define, manage, scope and mitigate risk across projects including enforcing project reporting, milestone tracking and financial management of engagements to accelerate our customers success adoption and their associated outcomes.
• Work with the account management and customer teams to complete handover from sales to delivery teams
• Work with the account management team to ensure accurate reporting on projects and keeping all relevant parties up-to-date with project activity and success

What we look for:

• Individuals who excel in a high paced environment working with cross-functional teams on multiple customer engagements often concurrently.
• 4+ years experience successfully managing and overseeing big data projects with teams of up to 5 people with contract values in excess of $0.5 million
• Experience in managing enterprise scale projects, with global deployments ideally within the big data and analytics industry domain
• Experience of industry project management techniques including agile project delivery ideally with PMI/PRINCE/AGILE certification
• Good communication and analytical skills with ability to mentor team members to achieve success.
• Initiative, determination and a high degree of resourcefulness
• Strong commercial focus and will have managed both T&M and Fixed Price project engagements
• Travel expected across the region