General Manager – FinTech Startup

This is a fast-paced, overseas-based role. We are seeking an entrepreneurial General Manager to lead the company through its next phase of growth. This role requires a hands-on leader who can drive business strategy, build high-performing teams, raise capital, establish strategic partnerships, and oversee day-to-day operations.

Work Arrangement

This role requires relocation to Kuala Lumpur, Malaysia. Full relocation support provided, including visa sponsorship and housing.

Key Responsibilities

Business Leadership

• Develop and execute the company's overall vision, strategy, and long-term growth plan.
• Take full ownership of the company's profit and loss (P&L).
• Lead the organization across all business functions including operations, technology, finance, marketing, product, compliance, and customer success.
• Build a high-performance culture focused on accountability, innovation, and execution.

Business Development & Partnerships

• Identify new revenue opportunities and market expansion strategies.
• Develop strategic partnerships with banks, payment providers, financial institutions, technology partners, and enterprise clients.
• Represent the company during commercial negotiations and strategic discussions.
• Expand the company's presence across Southeast Asia and other global markets.

Product & Operations

• Work closely with the Product and Engineering teams to define product strategy and roadmap.
• Ensure operational excellence and efficient execution across departments.
• Drive product-market fit and customer acquisition strategies.
• Establish scalable processes and performance metrics.

Financial Management

• Manage budgeting, forecasting, and financial planning.
• Optimize cash flow and resource allocation.
• Monitor company performance through KPIs and financial reporting.
• Ensure sustainable revenue growth and profitability.

Fundraising & Investor Relations

• Lead fundraising initiatives including Seed, Series A, and subsequent funding rounds.
• Build and maintain relationships with investors, venture capital firms, family offices, and strategic partners.
• Prepare investor presentations and communicate company performance effectively.

Team Building

• Recruit and develop senior leadership.
• Mentor department heads and foster leadership development.
• Create an execution-focused culture that attracts top talent.

Regulatory & Governance

• Work with legal and compliance teams to ensure adherence to applicable financial regulations.
• Implement strong corporate governance, risk management, and internal controls.
• Build relationships with regulators, financial institutions, and industry stakeholders where appropriate.

Requirements

• Bachelor's degree in Business, Finance, Economics, Engineering, Computer Science, or a related field.
• Minimum 8–15 years of leadership experience in fintech, financial services, payments, banking, SaaS, or technology companies.
• Prior experience as a COO, General Manager, Country Manager, or business unit leader is highly preferred.
• Proven experience scaling startups or high-growth technology companies.
• Strong commercial acumen with demonstrated success in revenue growth.
• Experience managing cross-functional teams including Product, Technology, Marketing, Operations, Finance, and Compliance.
• Strong understanding of fintech, digital payments, financial infrastructure, embedded finance, or digital asset ecosystems.
• Experience fundraising and managing investor relationships is highly desirable.
• Excellent leadership, communication, negotiation, and decision-making skills.
• Comfortable working in a fast-paced startup environment where adaptability and execution are essential.
• Willing to relocate to Kuala Lumpur, Malaysia.

Preferred Experience

• Fintech startups
• Payment gateways
• Digital wallets
• Banking technology
• Embedded finance
• Cross-border payments
• Digital asset or blockchain businesses
• Financial infrastructure platforms
• B2B SaaS
• High-growth technology companies