INFRASTRUCTURE ENGINEER

Job Summary:

We are looking for a Infrastructure Engineer to support the setup, integration, and ongoing operations of our platform infrastructure. The ideal candidate will have strong hands-on experience in infrastructure management, network connectivity, and data integration technologies such as API-based connectors or ETL/ELT tools. This role will work closely with external agencies and internal technical teams to ensure seamless platform onboarding, integration, and system reliability.

Job Responsibilities:

Platform Integration & Onboarding

·       Prepare technical onboarding packages for external agencies, including service accounts, API tokens, access permissions, and connectivity requirements.

·       Provide technical guidance on integration prerequisites and credential provisioning.

·       Act as the primary technical contact during onboarding, troubleshooting connectivity and access issues.

Connector & Data Integration Management

·       Configure and deploy data connectors using agency-provided credentials and access details.

·       Monitor data ingestion pipelines and resolve errors, failures, or data quality issues.

·       Maintain and update connector configurations as environments or requirements change.

·       Collaborate with Data Engineers to ensure successful data ingestion for downstream processing.

Infrastructure Operations

·       Manage platform infrastructure, including provisioning, patching, scaling, and system availability.

·       Maintain secure network connectivity through firewall rules, VPN tunnels, and proxy configurations.

·       Monitor platform health, performance, and capacity, and respond to incidents or outages.

·       Ensure infrastructure complies with security standards and governance policies.

Platform Lifecycle & Change Management

·       Support platform setup and ramp-up, including environment provisioning and infrastructure readiness.

·       Participate in architecture and design discussions for platform enhancements.

·       Maintain technical documentation, runbooks, and operational procedures.

Job Requirements:

·       Minimum 3 years of experience in infrastructure engineering, platform engineering, or systems administration.

·       Must have hands-on experience with data integration platforms, API-based connectors, or ETL/ELT tools.

·       Strong understanding of networking fundamentals such as firewalls, DNS, proxies, and VPNs.

·       Experience managing service accounts, API tokens, certificates, and credential lifecycles.

·       Familiarity with Infrastructure-as-Code tools such as Terraform or Ansible.

·      Strong troubleshooting skills across network, authentication, and application layers.

Preferred Qualifications:

·      Experience with cyber asset management platforms such as Axonius, Armis, ServiceNow CMDB, or Qualys.