IT Administrator

Job Responsibilities:

·      Provide first-line IT helpdesk support & Level 1 user support.

·      Manage user accounts, system access rights, and password administration.

·      Support onboarding and offboarding activities, including device setup and account provisioning.

·      Assist in IT purchase request, IT contract renewals, invoice management.

·      Conduct RFQ, RFI, and RFP, competitive consultation, proposal preparation for IT procurement.

·      Assist in IT budget planning, tracking and efficient cost management.

·       Maintain inventory records of IT assets including laptops, desktops, monitors, and other peripherals.

·       Prepare IT project reports, minutes of the meeting, tracking of progress and reporting.

·       Maintain documentation related to IT assets, configurations, and procedures.

·       Coordinate with technology vendors and service providers regarding hardware, software, licensing, and service requests.

·       Monitor vendor performance and service delivery.

·       Ensure invoices comply with contractual agreements and procurement policies.

·      Process and validate IT-related invoices

Requirements

·       Strong problem-solving and analytical skills.

·       Excellent communication and stakeholder management abilities.

·       Experience working with regional or global teams.

·       Strong reporting and documentation skills.

·       Knowledge of IT governance, audit, and compliance requirements.

·       Ability to manage multiple priorities in a fast-paced environment.

·       Proficiency in Microsoft Excel , Jira, Confluence and reporting tools.

·      Experience in managing IT assets, user accounts, and vendor coordination.

·       Knowledge of Windows operating systems, Microsoft Office applications, and Desktop troubleshooting.

·       Familiarity with IT procurement, invoice processing, and asset management processes.

·      Good understanding of IT support ticket management and issue resolution workflows.

Interested candidate may apply directly to [email protected] for immediate processing