IT Business Partner

Job Responsibilities

The IT Business Partner (ITBP) will act as the strategic partner for all related IT digital matters and projects. He/She will serving proactively as a trusted advisor and the single point of contact for the business. He/She will also support the establishment of Digital Analytics capability and lead digital analytics projects to deliver the organization’s business objectives.

• Partner with business stakeholders, co-create technology-enabled business strategies to enhance the digital experience.

• Provide strategic input and transformation roadmap to corporate digital/IT strategy.

• Orchestrate respective stakeholders within IT to provide identified solutions and services.

• Responsible for story writing, defining customer journeys, digital analytics and business value including recommendations to challenge status quo to deliver business value such as drive conversion, top line revenue, user experience, measurement and tracking of business value (KPIs, ROI).

• Take lead in owning, defining, and tracking value cases for digital investments.

• Understand and analyze business requirements, identify gaps and opportunities, and create a strategy that aligns with the business objectives and benefits.

• Design effective solutions that meet the business requirements.

• Critically assessing digital initiatives (and business applications) and defining, documenting, modifying, recommending processes and process changes to support the delivery of the enhanced technology driven digital channel experience.

• On a day-to-day basis the role has overall responsibility for driving business analysis and requirement-gathering workshops during all phases off our projects.

• Manage small to medium size project.

Job Requirement

• Prefer Business Degree in Technology with 5-6 years of IT Business Partnership

• Minimum 5+ years professional experience in related field with a broad range of exposure to various technical environments digitalization and business segments.

• Hands on experience working as a Business Analyst and Project Manager in digital projects; passion for digital customer channels and analytics.

• Excellent communication skills and presentation skills including the ability to influence business teams. Comfortable with public speaking and presentation to senior management- level audiences.

• Work independently, takes ownership of problems within own area of knowledge and accountable for the quality of own work.

• Highly motivated in problem-solving with strong investigative skills.

• Ability to manage and work on multiple projects simultaneously.

• Knowledge of Project Management Processes.