IT Executive - Information Technology Support

Responsibilities

• Provide IT helpdesk support to users via phone, email, and onsite assistance.
• Troubleshoot basic hardware and software issues.
• Install and configure desktop computers, laptops, printers, and peripherals.
• Support users on Windows and macOS operating systems.
• Assist with user account setup and password resets.
• Troubleshoot basic network connectivity issues.
• Maintain IT inventory and documentation.
• Escalate unresolved issues to senior engineers when required.
• Participate in IT projects and system deployments as needed.

Requirements

• Diploma, Higher NITEC, NITEC, or equivalent qualification in IT or related field.
• Basic understanding of computer hardware and software.
• Familiarity with Microsoft Windows and Apple macOS.
• Basic knowledge of networking concepts such as Wi-Fi, IP addressing, and internet connectivity.
• Good communication and customer service skills.
• Positive attitude and willingness to learn.
• Able to work independently and as part of a team.

Fresh Graduates Welcome

No prior working experience is required. Training and guidance will be provided for candidates who demonstrate a strong interest in IT support and technology.

What We Offer

• Structured on-the-job training.
• Hands-on exposure to real-world IT environments.
• Friendly and supportive team culture.
• Opportunities for career growth and professional development.

If you enjoy solving technical problems and helping users, we would love to hear from you.