IT Network Engineer

About the role

We are looking for a hands-on IT Network / Infrastructure Executive to support and strengthen our IT infrastructure across servers, networks, and end-user systems in Singapore — while working closely with our Beijing headquarters on a daily basis to align IT operations, implement group-wide policies, and support cross-border technical coordination.

This role sits within Watchdata's Singapore office, which serves as the company's international business headquarters and regional operational management hub. You will report to the IT Manager and work in a bilingual (English–Mandarin) environment, collaborating closely with colleagues and technical teams in China.

· Reporting Line: Director of IT

· Region covered: Singapore, India, Indonesia and Europe

Key Responsibilities:

INFRASTRUCTURE & SYSTEMS

• Maintain IT infrastructure including servers, networks, terminals, data centre, and meeting room facilities; ensure continuous and stable operations
• Administer and optimise application systems: AD/DHCP/DNS, email, FTP/SFTP, antivirus, log, backup, and virtualisation platforms (VMware / Hyper-V / KVM)
• Implement and maintain disaster recovery plans including dual-system hot standby, offsite backup, database cluster configuration, and emergency response procedures

NETWORK MANAGEMENT

• Plan, deploy, and maintain the company's overall network architecture — firewalls, switches, routers, VPN (SSL/IPSec), and wireless systems — ensuring stable LAN/WAN operations
• Troubleshoot and resolve network incidents promptly; establish fault prevention mechanisms and emergency response procedures
• Manage data centre operations including access control, environment monitoring, equipment management, and routine inspection

Helpdesk

• Provide end users IT support including email, user access rights, telephone system, printer, onsite or remotely.

Systems

• Manage server and Domain environment, including installation, configuration, administration, and troubleshooting.
• Perform backup, OS patching and regular maintenance of systems
• Manage FTP by creating accounts based on requirements.

CHINA HQ LIAISON & GROUP IT COORDINATION

• Liaise with the Beijing IT team on a daily basis to align on technical operations, cross-border connectivity, and IT project implementation — conducted in both English and Mandarin
• Support the rollout of group IT policies from Beijing HQ to Singapore and overseas branch offices (Indonesia, India, France, UAE); conduct audits and report on compliance outcomes
• Prepare IT policy audit reports for overseas branches and submit to group IT leadership; ensure information security policies are implemented and assessed across the regional network

Vendor management and Others

• Manage and ensure timely renewal of IT outsourced services and maintain IT Asset Inventory
• Deliver IT security awareness training; monitor and review security policy compliance across the organisation
• Support in annual budgeting in every December.
• Implement IT procedures, prepare SOP and documentation.
• Ad hoc project assigned

Skillsets and knowledge requirements:

• Diploma or Degree in IT / Networking or related field. Cybersecurity certifications (e.g. CCNA, CompTIA Security+, CEH) are an advantage.
• Minimum 1 year in IT Systems Administration, preferably with Network Support experience.
• Technical Skills: Windows / Linux Server (Ubuntu), Windows workstations, Shell scripting, IT monitoring systems. Hands-on experience with Cisco, H3C, or Juniper devices (FW, VPN, Switch, Router). Solid knowledge of LAN/WAN, TCP/IP, DNS/DHCP, and network security. Basic vulnerability and penetration analysis capability.

You should be expected to:

• be able to work independently
• contribute proactively in projects
• have willingness to learn from others
• Good communication and people skills to liaise with people at different levels.
• Bilingual in order to liaise with with other subsidiaries and Chinese-speaking counterparts in China.
• Working Hour: Mon to Fri, 9am to 6pm. This position need to be ready to respond to urgent IT issues during out of office hours

Incumbent can look forward to a multinational culture, energetic co-workers, periodic company activities and team building events, strong teamwork environment with other departments.