IT Operations Specialist

Job Description:

· Manage and execute operational tasks related to IT infrastructure, systems, and applications.

· Perform deployment activities, including software installation, configuration changes, and system updates/patches.

· Ensure the security and stability of IT systems by applying patches, security updates, and conducting vulnerability assessments.

· Monitor system performance, troubleshoot issues, and provide timely resolution to minimize downtime and maintain optimal system functionality.

· Collaborate with cross-functional teams to identify and implement process improvements and automation strategies.

· Maintain documentation of system configurations, procedures, and troubleshooting steps.

Qualifications:

· Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).

· Proven experience in IT operations, systems administration, or a similar role.

· Strong knowledge of operating systems (e.g., Windows, Linux), network protocols, and server hardware.

· Understanding of security principles and best practices, including patch management and vulnerability assessment.

· Proficiency in scripting languages (e.g., PowerShell, Python, Bash) to automate tasks and streamline operations.

· Ability to assist with troubleshooting issues and propose resolutions.

· Good communication skills, with the ability to collaborate effectively with technical stakeholders.

· Strong attention to detail.